opengear 5-YEAR FOUNDATION SUPPORT FOR ACM7000
5-Year Foundation Support for ACM7000 - 8x5 Regional Support with Advanced Replacement
- Brand: opengear
- Category: Professional Services
- SKU: 6618373
- MPN: OG-FNTS-ACM7000-5YR
Opengear Foundation Support 1 license(s) 5 year(s) Save $89.01 off RRP
Available On OrderAsk us for ETA
$472.64
Inclusive of GST
1
4 payments of $118.16Value Deal
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Shipped to your region. Freight is calculated at checkout from live courier rates.
Standard delivery to main‑centre, ground‑floor addresses is included in the quoted rate. For rural or oversized deliveries, any extra freight will be confirmed before dispatch.
Collection available — we'll confirm pickup readiness after your order:
- 136 Cryers Road, East Tāmaki, Auckland 2013
Key Details:
- SKU:
- CNZ-IM-037970
- MPN:
- OG-FNTS-ACM7000-5YR
- Warranty:
- X
- Brand:
- opengear
We accept
On Sale
Genuine NZ stock with full manufacturer warranty — no parallel imports. Save $89.01 off RRP while stocks last.
opengear 5-YEAR FOUNDATION SUPPORT FOR ACM7000
Foundation Technical Support
Support Components:
- 8x5 Regional Live Support: Available during local business hours (8 AM to 5 PM, Monday to Friday) in APAC, Americas, and EMEA regions. Support channels include phone, email, and portal.
- Service-Level Agreements (SLAs): Defined response and resolution expectations.
- Firmware and Software Updates: Ongoing access through the support portal.
Priority Levels:
- Critical (Priority 1): Severe outage, no workaround, or DOA unit.
- Medium (Priority 2): Covers all other situations.
SLA and Response Times:
- Initial Response: Up to 15 minutes via portal, up to 30 minutes via email, and 100% callback via phone/chat.
- RMA (Replacement): Next business day (U.S.), within 4 days (International).
- SLA Target: 95% compliance.
Support Components:
- 8x5 Regional Live Support: Available during local business hours (8 AM to 5 PM, Monday to Friday) in APAC, Americas, and EMEA regions. Support channels include phone, email, and portal.
- Service-Level Agreements (SLAs): Defined response and resolution expectations.
- Firmware and Software Updates: Ongoing access through the support portal.
Priority Levels:
- Critical (Priority 1): Severe outage, no workaround, or DOA unit.
- Medium (Priority 2): Covers all other situations.
SLA and Response Times:
- Initial Response: Up to 15 minutes via portal, up to 30 minutes via email, and 100% callback via phone/chat.
- RMA (Replacement): Next business day (U.S.), within 4 days (International).
- SLA Target: 95% compliance.
Key features
- License quantity: 1 license(s)
- Service time (hours x days): 8x5
- Number of years: 5 year(s)
- Compatibility: ACM7000
- Quantity per pack: 1 pc(s)
Official NZ WarrantiesBrand new, genuine NZ stock
Fast NZ DeliveryTracked courier nationwide
Secure PaymentsPCI-DSS, SSL encrypted
30-Day ReturnsHassle-free returns policy
Insured & TrackedCovered until it reaches you
Same-Day DispatchIn-stock orders ship fast